Billing Co-ordinator

Salary: £17,500 – £22,000

We currently have a vacancy for a permanent Billing Co-ordinator to join the Operations Department.

The successful candidate will provide sales invoicing and support financial reporting in line with departmental objectives.

We are looking for a candidate who is motivated to develop their own skills, organised and able to positively deal with a wide range of people.

Main Responsibilities:

Key Objectives:

Sales invoicing.

Monitoring out of date accounts and bringing up to date.

Ensuring monthly targets are achieved.

Monitoring outstanding debts and resolving any problems with outstanding invoices.

Billing Records

Set up new billing records in an accurate / timely manner.

Ensure billing records are accurately represented and amend as necessary.

Sales Invoicing

Raise accurate Sales Invoicing in line with team / supplier requirements.

Monitor progress on billing to ensure targets are achieved.

Report anomalies advising where there is overage / missed billing.

Ensure invoices are raised timely in order to maximise cash collection.

Clear any debt issues promptly by resolving queries with suppliers / customers.

Missed Billing

Progress missed billing for allocated workload/suppliers in order to minimise missed billing.

Find alternative solutions to bring billing up to date when normal processes fail to provide a solution.

Database Checks

Check and clear alarms, taking the necessary action to rectify the issue raised.

Run queries from the database to identify anomalies / records which are slipping beyond acceptable protocols.

Investigate data to decide on necessary action and update records or escalate to other teams / Manager for further attention.

Liaise with Utility Suppliers

Meet and have regular dialogue with suppliers to resolve any specific / general issues.

Complete KPI data for feedback to suppliers.

Data Entry

Obtain supply bills and data, enter kWh information so that commission claims can be progressed.

Budgets & Forecast

Assist with delivery of budgets / forecasts if included in your personal objectives.

Highlight issues that arise that may affect financial results.

Continuous Improvement

Carry out role in accordance with Performance Objectives ensuring each objective is achieved and carried out within the stated timescale.

Monitor accounts to ensure they fall into acceptable categories within the team KPI’s and work towards continual improvement.

Complete personal training in line with training plan defined by Manager

Adhere to quality procedures and take appropriate steps to rectify and prevent non-conformances.

Identify system improvements, log and monitor through the change request system.