Job Description:

This is an amazing opportunity to form a key part of one of Europe hottest FinTech companies (FinTech50, Everline Disruptor of the Year). Since launching in 2014, our client has been growing very quickly being supported by an impressive suite of angel investors. 

We are looking for a Team leader to manage our fast growing sales team and help us tell Londoners what a great deal they can get with our client

Team leader Job Purpose:

Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.

Team Leader Job Duties:

• To lead the sales team by example – dividing time between making calls and managing the team
• Supports operations manager and performs management duties when manager is absent or out of office
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Assists management with hiring processes and new team member training
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members on daily basis
• Develops strategies to promote team member adherence to company regulations and performance goals 
• Call auditing – regular call monitoring for adherence in compliance, quality and performance   
• Conducts team meetings to update members on best practices and continuing expectations 
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

Team Leader Skills and Qualifications:

Team Leadership Experience, Product Knowledge and Telephony Experience,

Leadership Skills, Strong Oral and Written Communication Skills, Motivational Skills,

Results-Oriented, Employee Training Experience, Interviewing Skills, Sales Skills, Self-Motivation, Strong Relationship Building, Customer Service Skills, Enthusiasm to deliver great Results

Salary and benefits:

A unique experience to be part of a truly exciting, dynamic FinTech start-up in the UK. Things will move fast, and every day will be different but you will be a key part of building a fast growing and innovative organisation.

• £25K base salary with a generous commission structure (overall package up to £31k depending on performance)
• Gym discounts
• Free lunch Fridays

Job Level: Not Applicable

Start Date: 01/01/0000

Education Level: Unspecified

Industry:  Science, Research & Tech

Function:  Sales & Business Development

Skills Required:
Telephony Experience, Leadership Skills, Customer Service Skill, Interviewing Skill, Results-Oriented, Strong Oral and Written Communication Skills