Job Description:

 

Position Overview

Direct Manager: Client Services Manager

Direct Reports: None

Department: Technical Services

 

Summary: Technical Consultant is responsible to provide Oracle Retail software technical product and retail industry knowledge in order to facilitate successful implementations of the Oracle Retail product suite for OLR's clients.

 

Essential Duties and Responsibilities:

• Frequently analyze and define client data conversion, interface, and application enhancement requirements

• Constantly design, build and test application enhancements, modifications, and interfaces applications

• Frequently perform data conversion and application testing during the client project

• Continually complete interface design and development during the client project

• Facilitate the logging, reporting, and resolution of application issues intermittently

• Continually build overall client system schedule including online and batch operations

• Frequently perform knowledge transfer to client personnel especially related to Oracle Retail and OLR applications and requirements

• Repeatedly define implementation and integration alternatives

·       Intermittently perform go-live assessments to determine readiness of the system as well as client and support teams

• Often provide knowledge transfer to necessary 3rd party vendors (hardware, software, etc) related to Oracle Retail and OLR applications and requirements

• Additional duties as assigned

Secondary Duties and Responsibilities:

• Occasionally assist in handoff to support team upon successful project completion

• Participate in supporting production environment as necessary

 

 

Essential skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

·       Understanding of Oracle Retail solution technical concepts, integration points, and functional application knowledge

·       Strong ability to proactively identify and resolve issues

·       Demonstrable record in successful large scale package software implementation

·       Good time management skills

·       Must have at least two of the following:

·       PL/SQL

·       C / C++

·       Oracle ProC

·       Java (J2EE and swing)

·       Oracle Forms

·       XML

·       UNIX (shell scripting)

·       Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills

·       Ability to be flexible and adapt to change in a complex global organization

·       High degree of initiative, accuracy, efficiency, and attention to detail

·       Ability to maintain a positive attitude under stressful circumstances

·       Ability to maintain confidentiality when dealing with proprietary information

·       Proficient with MS Office applications (Word, Excel, PowerPoint)

 

 

Valued but not required skills:

·       Oracle Database Administration

·       UNIX Administration (HPUX, AIX, Solaris)

·       Linux Administration

·       Packaged Software Applications: SeeBeyond and MicroStrategy 

 

Education and Experience:

·       Bachelors degree in a Computer Science or related or 3+ years of related experience

·       3+ years development and/or systems integration experience preferred

·       3+ years in the Retail industry or an associated Retail IT field

·       3+ years of Oracle Retail experience

·       Previous consulting experience preferred

 

Physical demands and work environment:

To perform this job successfully, an individual must be able to meet the requirements listed below that represent the physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

·       This position requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Substantial time is spent working on a computer

·       It requires visual acuity to read words and numbers. It also requires speaking and hearing ability sufficient to communicate in person or over the phone in English

·       Work is performed in a normal office setting with minimal exposure to health or safety hazards

·       For positions that require travel, primary form of travel for OLR is via airplanes

 

Additional Information

·       Travel 80-100%

 

Job Level: Mid-Senior Level

Start Date: 01/01/0000

Education Level: Bachelor's Degree

Industry:  IT & Services

Function:  Information Technology

Skills Required: